Scotiabank Reconsiders Charging Small Business Online Bills Payments Fees

Posted by Staff on March 2nd, 2010 at 11:28pm Comments

Last month we reported that Scotiabank Canada introduced new fees for small businesses, requiring them to pay $25/month for allowing their customers to pay their bills electronically.

Apparently, The Bank of Nova Scotia realized that this fee was a bad idea and rethought its policies.

Or at least that’s what the press reports.

According to a story in Vancouver Sun, one of the small businesses earlier slapped with this fee received the following message from Scotiabank:

“On Dec. 1, 2009, we introduced you to the Scotia Bill Payment Remittance Reporting Service, a new online service that makes it easier for you to receive your bill payment remittance reports. Since then we have received valuable feedback from some of our smaller volume and seasonal billers regarding the flat monthly fee. As a result, we have decided to extend the delivery of your current fax or e-mail reporting service to April 15th, so that we may conduct a thorough review of the pricing structure of the new online service.”

These are good news for small business owners, while Scotiabank scores some points here on listening to its customers.

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